AML & fraud case management software

Resolve FinCrime cases with speed and control in a single workspace

Give AML, fraud, and compliance teams flexible workflows, clear case context, and built-in oversight from review to resolution.
$2.6M
Sumsub helps clients save on compliance costs,
according to Forrester TEI
15%
efficiency boost, freeing up 3
compliance officers
70%
Reduction in case
resolution time

Case resolutions have never been faster

Welcome to the all-new AI-powered Case Management solution.

One place for investigation,
from alert to action

Make the right decisions
Ensure every case is handled with full context. With workflows, checklists, and all relevant data in one place, your team can make faster, more confident decisions.
Boost team productivity
No more chasing information or switching between systems. Resolve cases faster, from alert to investigation to reporting, in one workspace.
Report suspicious activity
Generate and export reports directly from the case view, and stay audit-ready with a complete investigation trail.
Keep teams aligned
Help every team member stay on track. Share progress, follow the full case trail, or limit access to sensitive data with flexible permissions.

Powerful pre-built blueprints

Get started instantly with four customizable, ready-to-use blueprints designed to streamline case management
across teams, or build your own no-code workflows to match any investigation style.

AML Investigation
Suspicious Activity
Screening Hit
KYC Case
AML Investigation
AML Investigation
Stay compliant and audit-ready. Built for compliance teams to manage workflows and investigate potential money laundering with full traceability.

AML Investigation

AML Investigation
AML Investigation
Stay compliant and audit-ready. Built for compliance teams to manage workflows and investigate potential money laundering with full traceability.

Suspicious Activity

Screening Hit

KYC Case

Designed for humans. Powered for precision.

Reduce errors, move faster, and stay on top of every case

Streamlined operations

Streamlined operations

Automate routine work like case assignment, deadlines, priorities, and access rules—so teams can focus on decisions, not admin.
    Dedicated workspace for investigators

    Dedicated workspace for investigators

    Give each investigator a focused workspace to manage workload, track progress, and quickly spot cases that need action.
      Quality assurance built in

      Quality assurance built in

      Strengthen oversight with enforced checklists, four-eye approvals, and clear time limits to ensure every critical step is completed before a case is closed.
        Easy FIU reporting

        Easy FIU reporting

        Create structured, audit-ready reports for suspicious activity and other regulatory filings directly from the case workflow.
          Detailed analytics for better case oversight

          Detailed analytics for better case oversight

          Track team performance, spot risks early, and improve turnaround times with real-time case analytics across workloads, deadlines, and review flows.

            Centralize your data

            Move from legacy systems at your own pace. Ingest cases with no downtime, keep workflows running,
            and unify operations without a big-bang switch.

            Let the numbers do
            the talking: get
            240% ROI

            Platforms and operators that work with Sumsub save costs and get 240% ROI on average, according to the "Total Economic Impact™ Of Sumsub's Verification Platform" study by Forrester Consulting.

            240%
            ROI
            3.21m
            NPV
            4.55m
            Benefits PV
            < 6
            month payback

            Don't take our word for it.
            Here's what our clients have to say

            • We sought a multi-functional solution that could meet the business and regulatory requirements of different Advapay’s fintech clients. Sumsub delivers various solutions for onboarding, KYC/AML checks equipped with innovative security technologies, and great customer and processes management tools in the dashboard.
              Andrey Borisenkov
              Andrey Borisenkov
              CBDO

            Choosing your ideal solution?

            Sumsub is G2’s Top Pick

            Surpass competitors with a partner who knows how to excel, as validated by user reviews.

            Grid® Report for Identity Verification

            FAQ

            • What is AML & fraud case management?

              AML and fraud case management refers to the structured process of identifying, investigating, documenting, and resolving suspicious activities related to anti-money laundering (AML) and fraud. This function is typically handled through specialized AML case management software or fraud case management systems that support a streamlined AML case management workflow. These platforms allow financial institutions and regulated entities to manage investigations more effectively, ensuring compliance with legal obligations and reducing risk exposure.

            • What is a case management dashboard?

              A case management dashboard is a centralized interface that provides compliance teams with real-time access to critical data related to AML and fraud investigations. Integrated into a broader AML dashboard, it visualizes ongoing cases, investigation statuses, risk scores, and historical patterns. AML case management software typically includes dashboards that help investigators make informed decisions efficiently, all within a single interface.

            • How to choose an AML & fraud case management system?

              Choosing the right AML and fraud case management system requires careful evaluation of several key factors. First, the system should support a complete end-to-end AML case management workflow, from alert generation to the submission of reports to the financial intelligence unit (FIU). Effective case management solutions must facilitate seamless connections with various monitoring tools and data sources. Modern AML dashboards should be adaptable to different teams within a company and allow for diverse permissions to protect sensitive information. Additionally, pioneering providers often integrate intelligent automation or AI to enhance efficiency and reduce false positives.